نویسندگان
1 استادیار، گروه بین رشته ای فناوری ، دانشکده علوم و فنون نوین دانشگاه تهران، تهران، ایران
2 استاد، گروه مهندسی صنایع، دانشکده مهندسی صنایع، دانشگاه علم و صنعت ایران، تهران، ایران
3 استاد، گروه مدیریت فناوری اطلاعات، دانشکده مدیریت و اقتصاد، دانشگاه تربیت مدرس، تهران، ایران
4 دکتری، گروه مهندسی صنایع، مرکز تحصیلات تکمیلی دانشگاه پیام نور ، تهران، ایران
کلیدواژه‌ها
عنوان مقاله [English]
نویسندگان [English]
Abstract: This article discusses about drawing scenario (scenarios) of the desired e-government services in the year 1404 Solar Hijri and determining strategies for access to these scenarios.
The theoretical framework of this research is the normative backcasting approach which In order to develop the main scenarios, we used the critical uncertainty factor with determining 3 high uncertainty factors including: trust, interoperability and entrance to the global trade market as the main point of scripting which finally 8 scenarios were constructed facing e-government services and desired scenarios for better service e-government from the main scenarios can be determined by using experts view.
At the end of the paper in order to do the backcasting, strategies to achieve the desired scenario is determined using the documents in Iran. At the end of the paper in order to do backcasting, sustainable strategies to achieve optimal scenarios were determined through sustainable planning. In this study, questionnaire was used to collect the data and to assess the Justifiability, the Panel of Experts and to assess the validity, the Cronbach's alpha coefficient was used.
کلیدواژه‌ها [English]
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