Impact of Emotional Intelligence on Intellectual Capital in the Hotel Industry(Case study: Case Study: Hotels Tabriz City)

Bahari, Jafar; Bahari, Shahla

doi:100/jiams.2026.9158.7973

Impact of Emotional Intelligence on Intellectual Capital in the Hotel Industry(Case study: Case Study: Hotels Tabriz City)

Document Type : Original Manuscript

Authors

Jafar Bahari ¹

Shahla Bahari ²

¹ PhD in Tourism Management, Faculty of Tourism Sciences, Department of Tourism, University of Science and Culture, Tehran, Iran.

² Department of Management ,Payame Noor University ,P.O.Box 19395-3697 , Tehran ,Iran.

100/jiams.2026.9158.7973

Abstract

The present research aimed to Impact of Emotional Intelligence on Intellectual Capital in the Hotel Industry in 3, 4 & 5 Star Hotels of East Azerbaijan Province has been done. The data required for this research has gathered by questionnaire with Simple random sampling method through 3, 4 & 5 stars hotels employees of Tabriz City. This research, in terms of purpose is functional and based on data collection, is descriptive survey. Also, It has been used structural equation modeling through the Smart Pls software to analyze data. Statistical population of this research has considered all employees of the 3, 4 & 5 stars Hotels Tabriz City. The provided results indicate that Emotional Intelligence and every one of its dimensions on Intellectual Capital have a positive and significant impact. And also it was shown that variable Social Awareness has the largest is path coefficient and its impact on Intellectual Capital is higher than other variables.

Keywords

Emotional Intelligence

Intellectual Capital

Smart pls

Hotel Industry

Tabriz

Subjects