Iranian journal of management sciences

Iranian journal of management sciences

Designing an Interpretive Structural Model of Synergy Between Social Capital and Organizational Learning in the National Iranian Oil Company

Document Type : Research Paper

Authors
1 Public Policy Faculty (Azad Islamic University) South Tehran
2 Associate Professor، Department of Public Administration،North Tehran Branch, Islamic Azad University،Tehran, ،Iran
3 Assistant Professor،Department of Public Administration،South Tehran Branch،Islamic Azad University،Tehran،Iran
100/jiams.2026.9011.7859
Abstract
In today's world, organizations face numerous challenges, especially in competitive and innovative arenas. One of the key factors for success in such environments is the ability to learn and apply acquired knowledge. This research aims to design a model of synergy between social capital and organizational learning in the National Iranian Oil Company based on interpretive structural modeling. The study is exploratory in nature and qualitative in its approach. The research was conducted through interviews with 15 experts. A snowball method was used for data collection, and thematic analysis was employed to categorize and analyze the extracted data. Finally, the results were classified into 73 base codes, 10 core themes, 5 organizing themes, and 1 overarching theme. The final model was derived based on interpretive structural modeling. The hope is that the results of this research can help policymakers and managers understand the relationships between social capital and organizational learning, enabling them to design appropriate strategies to foster a learning and collaborative culture in their organizations.
Keywords
Subjects

 
 
Dias, G. P., Silva, M. E., & Viana, F. L. E. (2024). Contributions of social capital to supply chain sustainability practices: Conceptual framework and propositions. Cleaner Logistics and Supply Chain, 100151.
Annamalah, S., Paraman, P., Ahmed, S., Dass, R., Sentosa, I., Pertheban, T. R., ... & Singh, P. (2023). The role of open innovation and a normalizing mechanism of social capital in the tourism industry. Journal of Open Innovation: Technology, Market, and Complexity, 9(2), 100056.
Inthavong, P., Rehman, K. U., Masood, K., Shaukat, Z., Hnydiuk-Stefan, A., & Ray, S. (2023). Impact of organizational learning on sustainable firm performance: Intervening effect of organizational networking and innovation. Heliyon, 9(5).
Zhang, X., Chu, Z., Ren, L., & Xing, J. (2023). Open innovation and sustainable competitive advantage: The role of organizational learning. Technological Forecasting and Social Change, 186, 122114.
Garmaki, M., Gharib, R. K., & Boughzala, I. (2023). Big data analytics capability and contribution to firm performance: the mediating effect of organizational learning on firm performance. Journal of Enterprise Information Management, 36(5), 1161-1184.
Ding, Z., Li, M., Yang, X., & Xiao, W. (2023). Ambidextrous organizational learning and performance: absorptive capacity in small and medium-sized enterprises. Management Decision, (ahead-of-print).
AlSaied, M. K., & Alkhoraif, A. A. (2024). The role of organizational learning and innovative organizational culture for ambidextrous innovation. The Learning Organization, 31(2), 205-226.
Adam, Frane, and Borut Rončević. 2003. “Social Capital: Recent Debates and Research Trends.” Social science information 42(2): 155–83.
AlSaied, M. K., & Alkhoraif, A. A. (2024). The role of organizational learning and innovative organizational culture for ambidextrous innovation. The Learning Organization.
Argyris, Ch, and Donald A Schön. 1997. “Organizational Learning: A Theory of Action Perspective.” Reis (77/78): 345–48.
Birasnav, M., Chaudhary, R. & Scillitoe, J. Integration of Social Capital and Organizational Learning Theories to Improve Operational Performance. Glob J Flex Syst Manag20,141155 (2019). https://doi.org/10.1007/s40171-019-00206-9
Bontis, N., Crossan, M. M., & Hulland, J. (2002). Managing an organizational learning system by aligning stocks and flows. Journal of Management Studies, 39(4), 437–469.
de Bruin, Anne. 1998. “Cultural Capital.” Encyclopedia of Political Economy, London: Routledge: 169–71.
Chkhutiashvili, Lela V, Nana V Chkhutiashvili, Alexander M Gubin, and Galina F Golubeva. 2023. “Synergetic Approach in Public Administration.” In Smart Green Innovations in Industry 4.0 for Climate Change Risk Management, Springer, 115–21.
Dominic, M. L., Venkateswaran, P. S., Reddi, L. T., Rangineni, S., Regin, R., & Rajest, S. S. (2024). The synergy of management information systems and predictive analytics for marketing. In Data-Driven Decision Making for Long-Term Business Success (pp. 49-63). IGI Global.
Esfahani, Ali Ali Akbar, Erfan Movahedifar, and Amir Jafari. 2023. “The Role of Organizational Knowledge Dimensions in the Effect of Social Capital on Knowledge Sharing in a Military Hospital.” Journal of Marine Medicine4(4): 231–39.
Fayad, Yasmin, and Raghda El Ebrashi. 2022. “Social Capital and Corporate Entrepreneurship: The Role of Absorptive Capacity in Emerging Markets.” Management Decision (ahead-of-print).
Fiol, C. M., & Lyles, M. A. (1985). Organizational learning. Academy of Management Review, 10(4), 803–813.
Fleming-Klink, Isaiah, Brian J McCabe, and Eva Rosen. 2023. “Navigating an Overburdened Courtroom: How Inconsistent Rules, Shadow Procedures, and Social Capital Disadvantage Tenants in Eviction Court.” City & Community: 15356841221141888.
Hult, G. T. M., Ketchen, D. J., & Nichols, E. L. (2003). Organizational learning as a strategic resource in supply management.Journal of Operations Management, 21(5), 541–556.
Huy, Q. N. (1999). Emotional capability, emotional intelligence, and radical change. Acad. Manag. Rev. 24, 325–345. doi: 10.2307/259085
Isa, Eka Safitri Apriliani Isa, and Muafi Muafi. 2022. “Human Capital, Organizational Learning and Their Effects on Innovation Behavior and Performance of Banking Employees.” International Journal of Finance & Banking Studies (2147-4486) 11(1): 1–18.
Khan, Samar Hayat, Abdul Majid, Muhammad Yasir, and Asad Javed. 2021. “Social Capital and Business Model Innovation in SMEs: Do Organizational Learning Capabilities and Entrepreneurial Orientation Really Matter?” European Journal of Innovation Management 24(1): 191–212.
Lee, Chun-Chang, Wen-Chih Yeh, Zheng Yu, and Chih-Min Liang. 2023. “Impacts of Social Capital on Housing Prices: The Case of Special Relationship-Based Transactions.” International Journal of Strategic Property Management 27(1): 21–34.
Navarra, Melissa Quetulio et al. 2018. “History and Institutions in the Rebuilding of Social Capital after Forced Resettlement in the Philippines and Indonesia.” The Journal of Development Studies 54(8): 1392–1405.
Rass, Lars, Jan Treur, Wioleta Kucharska, and Anna Wiewiora. 2023. “Adaptive Dynamical Systems Modelling of Transformational Organizational Change with Focus on Organizational Culture and Organizational Learning.” Cognitive Systems Research: 85–108.
Salamzadeh, Yashar, Taofeek Adeyemi Sangosanya, Aidin Salamzadeh, and Vitor Braga. 2022. “Entrepreneurial Universities and Social Capital: The Moderating Role of Entrepreneurial Intention in the Malaysian Context.” The International Journal of Management Education 20(1):100609.
“Synergy.” Merriam-Webster.com Dictionary, Merriam-Webster, https://www.merriam-webster.com/dictionary/synergy. Accessed 8 Apr. 2024.
Sharma, Puja, and Peter W B Phillips. 2023. “Social Capital in Large-Scale Competitions.” Studies in Research Design: 72.
Siregar, Nurafrina. 2022. “The Synergy Model of Entrepreneurship Development Through SMEs in Samosir (Triple Helix Model).” In 2nd International Conference of Strategic Issues on Economics, Business and, Education (ICoSIEBE 2021), Atlantis Press, 254–61.
Vera, D., & Crossan, M. (2004). Strategic leadership and organizational learning. Academy of Management Review, 29(2), 222–240.
Wang, Mengcen, Ke Zheng, and Yangcen Dong. 2023. “The Impact Paths of BMI on Growth Stage Enterprises in Sichuan China: A Perspective of Environment-Strategy Synergy.” Technology Analysis & Strategic Management: 1–14.
Zhao, Li, and Brian Detlor. 2023. “Towards a Contingency Model of Knowledge Sharing: Interaction between Social Capital and Social Exchange Theories.” Knowledge Management Research & Practice 21(1): 197–209.
Zhou, Rui. 2022. “Research on Performance Salary Management System of University Teachers Based on Learning Organization Theory.” International Journal of Education and Humanities 3(3): 52–55.
Li, X., Qiang, Q., Huang, L., & Huang, C. (2023). How knowledge sharing affects business model innovation: an empirical study from the perspective of ambidextrous organizational learning. Sustainability, 14(10), 6157.
Ozanne, L. K., Chowdhury, M., Prayag, G., & Mollenkopf, D. A. (2022). SMEs navigating COVID-19: The influence of social capital and dynamic capabilities on organizational resilience. Industrial Marketing Management, 104, 116-135.