عنوان مقاله [English]
This research indentifies factors affecting supply chain performance. Based on experts' opinion, 34 indicators were identified to measure supply chain performance. Using exploratory and confirmatory factor analysis (regression correlation study), 21 indicators in the form of 6 factors were categorized. This model, in the order of effect, identifies customers (0.81), process (0.75), cost (0.54), flexibility (0.30), suppliers (0.29) and time (0.21) as factors affecting supply chain performance.