سازمان مانا: کاربرد مدل سیستم های مانا (VSM) در طراحی ساختار سازمانی

نویسندگان

1 دانشجوی دکتری دانشگاه تربیت مدرس

2 استاد دانشگاه تربیت مدرس

3 استادیار دانشکده مدیریت دانشگاه تربیت مدرس

چکیده

ساختار سازمانی متناسب، یکی از عوامل اساسی جهت دستیابی سازمان به اهدافش و رویارویی با چالش های محیطی محسوب می شود. مدل های طراحی ساختار باید طوری باشد که پیچیدگی ذاتی محیط و پیچیدگی روابط بین ذی نفعان را درک کند و در تمامی شرایط با تغییرات محیطی منطبق باشد. یکی از مدل هایی که قابلیت درک تغییرات محیطی را دارد، مدل سیستم های مانا (VSM) می باشد که ریشه در سایبرنتیک سازمانی دارد. این مدل، طرحی کلی و عام برای کمک به طراحی ساختار سازمانی به شمار می رود. انگاره این مدل آن است که وجود زیر سیستم های مشخصی در سازمان و روابط بین این زیر سیستم ها می تواند سازمان را به سمت مانایی و توانایی بقا در محیط متغیر سوق دهد. در پژوهش حاضر از این مدل و روش شناسی پنج مرحله ای آن جهت عارضه یابی ساختار سازمانی سازمان نظام مهندسی ساختمان استفاده شده است. به کار گیری روش شناسی فوق نشان داد که در  این سازمان مجموعه ای از زیر سیستم ها، کارکرد ها و همچنین کانال های ارتباطی جهت دستیابی به مانایی دارای نقص می باشند که رفع این نواقص سازمان را جهت رویارویی با چالش های محیطی و حرکت به سمت مانایی توانمند تر خواهد کرد.

کلیدواژه‌ها


عنوان مقاله [English]

Viable organization: an application of viable systems model(VSM) in organizational structure design

نویسندگان [English]

  • Zeinab Rezaii 1
  • Adel Azar 2
  • Abbas Moghbel Baerz 3
  • Mahmood Dehghan Nayyeri 3
2 azara@modares.ac.ir
3 Moghbel Baerz, Abbas
چکیده [English]

Nowadays, organizations have met with increasing complexity and uncertainty in their internal and external environment. A well-designed organizational structure is a cornerstone of achieving an organization’s goals while suiting the environmental challenges. Structural design models must be in a way to understand the inherent complexity of the environment as well as the complexity of stakeholders’ relationships. Viable System Model (VSM) which is rooted in Organizational Cybernetics, is capable of understanding the external and internal complexities of organizations. This approach is an outline for diagnosing and designing organizational structure. The fundamental idea of VSM is the existence of specific systems, and their relations in an organization can lead the organization toward viability and survivability. This study employed VSM for diagnosing the organizational structure of Iranian Construction Engineering Organization based on 5-step method. Applying proposed method shows that, a set of systems, information flows and communication channels have deficiencies in the organization, which needs to be amended in order to achieve viability and the ability to cope with the challenges.

کلیدواژه‌ها [English]

  • organizational structure
  • soft modelling
  • organizational cybernetics
  • viable systems model(VSM)
Adham, K.A., Kasimin, H., Mat Isa, R., Othman, F., Ahmad, F. (2015), Developing a framework for viable university, Systemic practice and action research, 28: 503- 525.
Adham, K.A. , Kasimin, H., Said, M.F. (2012), Functions and Inter-Relationships of Operating Agencies in Policy Implementation from a Viable System Perspective, systemic practice  and action research, 25:149-170.
Beer, S. (1985), Diagnosing the system for organization, New York, John Wiley & Sons.
Beer, S. (1979), the heart of Enterprise, New York, John Wiley & Sons.
Beer, S. (1972), Brain of the firm, New York, John Wiley & Sons.
Brecher, C., Muller, S., Breitbatch, T., Lohse, W. (2013), Viable system model for manufacturing execution systems, forty six CIRP conference on manufacturing systems 2013: 461-466. 
Brocklesby, J., Mingers, J.(2005), The use of concept of autopoiesis in the theory of viable system, System research and behavioral science, 22: 3-9.
Brocklesby, J., Cumming, S. (1996), designing a viable structure, long range planning, Vol. 29: 48-57.
Cezarino, L.O., Beltran, A.C. (2009), Diagnosis of Organizational Soft Problems in a Peruvian Financial Institution by Systemic Thinking, system practice and action research, 22:101–110.
Checkland, P. (1999), Systems Thinking, Systems Practice: Includes a 30-Year Retrospective, John Wiley & Sons, UK.
 
Checkland, P. B., and Holwell, S. (1998), Information, Systems and Information Systems, Wiley, Chichester, UK.
 
Daft, R.L. (2010), Organization Theory and Design, 10th ed., South-Western Cengage Learning.
Devine, S. (2005), the Viable Systems Model Applied to a National System of Innovation to Inform Policy Development, Systemic Practice and Action Research, Vol.18, No.5: 491-517.
Espejo, R., Reyes, A. (2011), Organizational system, managing complexity with viable system model, Springer.
Espejo, R., Bowling, D., Hoverstadt, P. (1999), the viable system model and the Viplan software, Kybernetes, Vol. 28, No. 6/7: 661-678.
Espejo, R., Harnden, R. (1989), the viable system model: Interpretation & application of Stafford Beer’s VSM, John Wiley & Sons, Christopher.
Feng, S.J., Ye a, L. W.(2011), design of equipment procurement project organization based on viable systems model, 2011international conference on advanced engineering, Procardia engineering, 24.
Holwell, S. (2004), Themes, iteration, and recoverability in action research, Information Systems Research. Springer US: 1-189.
Jackson, M.C. (2003), System thinking: Creative holism for managers, John Wiley & Sons, Ltd.
Leonard, A. (2009), the Viable System Model and Its Application to Complex Organizations, System Practice & Action Research, 22: 223-233.
Leonard, A. (2007), Symbiosis and the viable system model, Kybernetes, 36 (5/6): 571-582
Mingers, J. (2011), Soft OR comes of age-but not everywhere!, Omega, 39(6): 729-741.
Pala, o., Vennix, A. M., Kleijnen, J. P. C.(1999), Validation in soft OR, hard OR and system dynamics: a critical comparison and contribution to the debate, System Dynamics conference, 1999.
 
Perez Rios, J. (2012), design and diagnosis for sustainable organizations, Springer.
Quinn, R. E., & Rohrbaugh, J. (1983), A spatial model of effectiveness criteria: Towards a competing values approach to organizational analysis, Management Science,Vol. 29: 363–377.
Rahayu, S., Zulhamdani, M.(2014), Understanding local innovation system as an intelligent organism using vailbe system model case study of palm oil industry in north Sumatra Province, The 5th  Indonesia international conference on innovation, entrepreneurship, and small business, social and behavioral science, 115: 68-78.
Robbins, S.P. (2002), Essentials of organizational behaviors, 7th ed, Prentice Hall.
 
Schwaninger, M., Perez Rios, J. (2008), System dynamics and cybernetics: a synergetic pair, System Dynamics Review, 24: 145-178.
Schwaninger, M. (2004), what can cybernetics contribute to the conscious evolution of organizations and society, systems research and behavioral science, Vol.21, No 5: 515-527.
 
Schwaninger, M. (2006), Design for viable organization, Kybernetes, Vol. 32, No. 7/8: 955-966.
Schwaninger, M. (1990), embodiments of organizational fitness: the viable system model (VSM) as a guide, systems practice, vol3, No 3: 249-264.
Stich, V., Groten, M.(2015), Design and simulation of logistics distribution network applying the viable system model(VSM),6th international conference on applied human factors and ergonomics(AHFE, 2015) and the affiliated conferences, Procedia manufacturing: 534- 541.
Stephens, J., Haslet, T.(2011), A set of conventions, a model: an application of Stafford Beer ‘s viable system model to the strategic planning process, System Practice & Action Research, 24:429-452.
 
Tushman, M. L., & Nadler, D. A. (1978), Information-processing as an integrating concept in organizational design, Academy of Management Review, 3(3): 613–624.
 
Velentzas, j., Broni, G. (2011), Cybernetics and autopoiesis theory as a study of organization. A systemic approach, international conference on applied economy, ICOAE (2011).
Yang, C., Yen, H.C. (2007), A viable system perspective to knowledge management, Kybernetes, Vol. 36, No. 5/6: 636-651.